Privacy Policy
Privacy Policy
Last updated: 23 August 2026
ClinScale Partners respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry or engage with our business development and healthcare sales consultancy services.
1. Who We Are
ClinScale Partners is a UK-based healthcare and medical sales consultancy helping healthcare suppliers and businesses identify growth opportunities, develop commercial relationships and expand their presence within the UK healthcare sector, including the NHS and private healthcare market.
For data protection purposes, ClinScale Partners is responsible for the personal information it collects and processes where it acts as the data controller.
Contact details
Email: Amelia.leather@clinscalepartners.co.uk
Website: clinscale partners.co.uk
2. Information We May Collect
Depending on how you interact with ClinScale Partners, we may collect information including:
- Your name
- Job title and organisation
- Business email address
- Telephone number
- Company or organisation information
- Information submitted through our website contact or enquiry forms
- Communications between you and ClinScale Partners
- Information relating to potential business opportunities or services
- Professional information available through legitimate public or business sources
- Technical website information, such as IP address, browser information and cookie data where applicable
We aim to collect only information that is relevant and necessary for our legitimate business activities.
3. How We Collect Information
We may obtain personal information:
- Directly from you when you contact us or submit an enquiry
- Through email, telephone or other business communications
- Through our website
- From organisations we work with
- From publicly available professional and business sources
- From legitimate business databases or directories, where appropriate
Where information has not been obtained directly from you, we will process it in accordance with applicable UK data protection legislation.
4. How We Use Your Information
We may use personal information to:
- Respond to enquiries
- Provide our consultancy and business development services
- Communicate with prospective and existing clients
- Identify relevant commercial and healthcare market opportunities
- Develop relationships with healthcare suppliers, organisations and professional contacts
- Carry out business-to-business sales and marketing activities where legally permitted
- Prepare proposals and provide requested information
- Manage our client relationships
- Operate and improve our website and services
- Maintain appropriate business and financial records
- Comply with legal and regulatory obligations
- Protect our legitimate business interests
5. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely upon:
Legitimate interests – where processing is necessary for our legitimate business interests, such as responding to business enquiries, developing business relationships, identifying relevant commercial opportunities and conducting appropriate business-to-business activities, provided those interests are not overridden by your rights.
Contract – where processing is necessary to enter into or perform a contract with you.
Consent – where you have specifically consented to a particular use of your personal information.
Legal obligation – where we are required to process information to comply with applicable laws or regulatory requirements.
Where we rely on consent, you may withdraw your consent at any time.
6. Healthcare and Patient Information
ClinScale Partners provides commercial, sales and business development consultancy services.
We do not intentionally request or collect patient medical records, patient health information or other special category health information through our website.
Please do not submit confidential patient information or medical records through our website contact forms or general business email addresses.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business, including:
- Website and hosting providers
- Email and IT service providers
- Professional advisers
- Business administration or software providers
- Contractors or service providers supporting ClinScale Partners
We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.
Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate data protection arrangements are in place.
8. International Data Transfers
Some technology or service providers used by ClinScale Partners may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection requirements.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and business requirements.
Retention periods may vary depending on the type of information, our relationship with you and applicable legal requirements.
Information that is no longer required will be securely deleted, anonymised or otherwise disposed of appropriately.
10. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet-based system can be guaranteed to be completely secure.
11. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including:
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information in certain circumstances
- The right to request restriction of processing
- The right to object to certain processing
- The right to data portability in certain circumstances
- The right to withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details provided in this Privacy Policy.
12. Marketing Communications
Where we send marketing communications, we will do so in accordance with applicable UK data protection and electronic marketing requirements.
You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option where one is provided.
13. Cookies
Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve its performance.
Where consent is legally required for non-essential cookies, we will request your permission before those cookies are placed on your device.
Further information may be provided in our Cookie Policy or cookie settings.
14. Third-Party Websites
Our website may contain links to external websites. ClinScale Partners is not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
15. Complaints
If you have concerns about how ClinScale Partners handles your personal information, please contact us first so that we can investigate your concern.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
The latest version will be published on this website with the date it was last updated.
17. Contact Us
If you have any questions about this Privacy Policy or how ClinScale Partners uses personal information, please contact:
ClinScale Partners
Email: Amelia.leather@clinscalepartners.co.uk
Website: clinscale partners.co.uk